HAVING A PROBLEM MAKING PAYMENT ON A WILD APRICOT INVOICE?

ERROR 403

• Your membership has lapsed and you are now in reinstatement. Please call our office 262-767-1406 or email ileetaoffice@ileeta.org so we can send you an invoice to help bring your account back current.

BUT I PAID MY REINSTATEMENT ALREADY?!?

• If you have paid the reinstatement fee already and still receive this code it is because we must manually go to your account and change the settings saying that you are good to go. We check for those accounts at least twice a day, if you need faster access to your account send us a short email or give us a call and we can take care of it quickly

I AM A NEW MEMBER, I HAVE PAID, BUT I STILL CAN’T GET ON?

• Once you have completed, paid and submitted your ILEETA application you will Not have immediate access to the website. All new members must be verified and approved for membership manually.
• If you are applying for membership at the deadline for conference proposal submissions or right before registration opens on February 1^st for the conference Live Fire and Certification classes, do not be frustrated when you do not have instant access to the site and please plan accordingly to avoid this delay on those days.

ALL OTHER WEBSITE ISSUES- PLEASE READ AND TRY THESE FIRST

• Are you on a mobile device- Try accessing the site on a laptop/desktop
• Are you on a laptop/desktop - Try accessing the site on a mobile device
• Are you on equipment, including the Wi-Fi, issued by your place of employment, educational institution, or even public library- Try switching to your personal device
• Try switching your browser. On Mozilla- Try Google Chrome, On Google Chrome- Try Microsoft Edge, etc.…
• Check pop up blockers.
• Clear your Cashe and Cookies and Refresh browser.
• Clear your browsing history and Refresh browser.
• Does your device need an update?
• Are all your plug-ins and/or extensions for the site up to date and functioning properly?

If these suggestions have still not gotten you anywhere, please email us at ileetaoffice@ileeta.org or call our office at 262-767-1406.